Privacy Policy

What this Privacy Policy Covers

This Privacy Policy explains how we handle “Personal Data,” which means any information that identifies or relates to a specific individual. This includes information classified as “personal data,” “personally identifiable information,” or “personal information” under applicable data protection laws.

This Privacy Policy does not apply to information collected by third-party websites or services that you may access through our Services. We encourage you to review the privacy policies of such third-party services.

Personal Data

Categories of Personal Data We Collect

Below is a detailed overview of the categories of Personal Data we collect, including examples and the categories of third parties with whom we share this data. We collect this information to enhance your experience, provide personalized services, and comply with legal requirements.

Categories of Sources of Personal Data

We collect Personal Data from the following sources:

• You: Information you provide directly during account creation, feedback submissions, or interactions with the Services.
• Third Parties: Data obtained from connected accounts, such as social media platforms or other integrations you authorize.
• Automated Tools: Insights derived from cookies, web beacons, or analytics tools while navigating the platform.

Our Commercial or Business Purposes for Collecting Personal Data

We use Personal Data to:

• Deliver and improve the Services, such as account management and course access.
• Enhance user experiences by tailoring content and recommendations.
• Support marketing initiatives, such as promoting new courses or features.
• Ensure platform security and detect fraudulent activities.
• Fulfill legal obligations and enforce our Terms of Use.

Your Personal Data will only be used for purposes consistent with those outlined in this Privacy Policy or as required by law.

How We Share Your Personal Data

We value your trust and take care to share your Personal Data only when necessary and in compliance with this Privacy Policy. Below is an overview of the categories of third parties we may disclose your Personal Data to, along with the purposes for sharing.

Categories of Third Parties

• Service Providers: These are essential partners that help us provide, maintain, and improve our Services. Examples include:
  • Hosting providers who store and manage our digital infrastructure.
  • Technology and communication providers who facilitate seamless interactions and notifications.
  • Security and fraud prevention consultants to protect against unauthorized access and data breaches.
  • Payment processors such as Stripe and Braintree, who securely process transactions and manage billing details. For more information on their practices, refer to their respective privacy policies.
• Advertising Partners: We collaborate with marketing and advertising providers to deliver tailored advertisements based on your preferences and interactions. These partners may use cookies or similar technologies to display relevant ads on our platform or third-party websites.
• Analytics Partners: To understand and enhance user experiences, we work with analytics providers, such as Google Analytics. These tools help us analyze trends, measure performance, and optimize our Services. Learn more about Google Analytics and manage your preferences at Google Analytics Opt-Out.
• Parties You Authorize, Access, or Authenticate: If you connect your account to third-party services (e.g., social media platforms), those services may receive your data. The extent of data shared depends on the permissions you grant through their settings.
• Legal Obligations: We may disclose your Personal Data to comply with legal obligations, including:
  • Responding to court orders, subpoenas, or other legal processes.
  • Addressing lawful requests from public authorities, including for national security or law enforcement purposes.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred to the relevant entity. We will notify you if such changes occur and provide options to manage your data preferences.
• Aggregated or Anonymized Data: We may generate aggregated, de-identified, or anonymized data that does not identify you personally. This data may be shared with third parties for research, statistical analysis, or business improvement purposes.

Your Control Over Sharing

You have the ability to manage certain aspects of data sharing directly through your account settings or by contacting us at support@ritmoacademy.com. For advertising preferences, you can adjust browser settings or use industry-standard tools such as the Digital Advertising Alliance opt-out mechanisms. For more details on managing cookies and interest-based advertising, refer to our Cookies Policy.

Please note that while we make every effort to honor your preferences, certain essential data sharing may be necessary to provide core services and ensure compliance with legal or contractual obligations.

Tracking Tools, Advertising, and Opt-Out

At RitmoAcademy, we use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized advertisements. These tools allow us to gather valuable insights into how users interact with our Services, enabling us to improve functionality and user satisfaction.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) by websites you visit. These files store information that helps websites recognize your device and remember your preferences. Other technologies, such as web beacons, pixel tags, and JavaScript, work alongside cookies to track user activity and improve the Services.

Types of Cookies and Their Purposes

• Essential Cookies: These cookies are critical for the basic operation of our Services. They enable functionalities such as secure logins, account management, and navigating the platform. Without these cookies, some features may not function properly.
• Functional Cookies: Functional cookies help remember your preferences and settings, such as language selection, region-specific features, and customized user interfaces. These cookies ensure a consistent and personalized experience.
• Performance/Analytical Cookies: These cookies collect aggregated data about how users interact with our Services. They track metrics such as page visits, session durations, and error messages, providing insights that help us improve site performance and user experience.
• Advertising/Targeting Cookies: These cookies are used to deliver advertisements tailored to your interests. They also measure the effectiveness of advertising campaigns by tracking user interactions with ads displayed on our platform or third-party sites.

Managing Your Cookie Preferences

You have control over how cookies are used and can manage your preferences through your browser settings. Most browsers allow you to block or delete cookies, as well as set preferences for specific websites. However, please note that disabling certain cookies may limit the functionality of our Services.

To learn more about cookies and how to manage them, visit All About Cookies. For additional information about managing advertising preferences, you can visit the Digital Advertising Alliance or Your Online Choices (for users in the EU).

Do Not Track (DNT) and Opt-Out Options

Our Services currently do not support "Do Not Track" (DNT) signals from browsers. However, you can still opt-out of certain tracking technologies by:

• Adjusting your browser settings to block or delete cookies.
• Using ad-blocking browser extensions or plugins.
• Visiting opt-out platforms, such as the Network Advertising Initiative or About Ads.

Third-Party Tracking and Advertising

We may allow third-party advertisers and service providers to set cookies or use similar technologies on our Services. These third parties may collect information about your browsing activities over time and across different websites to serve you targeted advertisements.

To opt-out of interest-based advertising, visit platforms such as the Digital Advertising Alliance or the European Interactive Digital Advertising Alliance.

If you have any concerns about tracking tools or need assistance with managing your preferences, feel free to contact us at support@ritmoacademy.com.

Data Security and Retention

At RitmoAcademy, the security of your Personal Data is our top priority. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage systems, access controls, and regular security assessments to identify and address vulnerabilities.

How We Protect Your Data

• Encryption: Personal Data is encrypted both in transit and at rest using industry-standard encryption protocols.
• Access Controls: Only authorized personnel with a legitimate business need are granted access to your data, and access is restricted using multi-factor authentication where applicable.
• Data Monitoring: We monitor our systems for potential vulnerabilities and malicious activity, employing firewalls and intrusion detection/prevention systems to safeguard our infrastructure.
• Regular Audits: Our data protection practices are reviewed periodically to ensure they meet or exceed industry standards and comply with applicable regulations.

Despite these efforts, please be aware that no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention Policy

We retain your Personal Data only for as long as it is necessary to fulfill the purposes for which it was collected, including:

• Providing the Services and supporting your account activities.
• Complying with legal, regulatory, tax, and accounting obligations.
• Resolving disputes and enforcing our Terms of Use or other legal agreements.
• Conducting audits and ensuring data integrity.

Once your data is no longer required for these purposes, we will securely delete or anonymize it. Anonymized data may be retained for statistical or analytical purposes without identifying you.

Your Role in Data Security

You also play an important role in protecting your Personal Data. To ensure the security of your account:

• Use strong, unique passwords for your RitmoAcademy account and update them regularly.
• Enable two-factor authentication (if available) for added protection.
• Avoid sharing your login credentials with others and immediately report any unauthorized account activity to us at support@ritmoacademy.com.
• Be cautious when accessing your account on public or shared devices, and always log out after completing your session.

If you have any questions or concerns regarding our data security practices, please contact us at support@ritmoacademy.com.

Personal Data of Children

RitmoAcademy is committed to protecting the privacy of children and complying with applicable laws and regulations, including the Children’s Online Privacy Protection Act (COPPA) and similar data protection laws worldwide. We do not knowingly collect, use, or share Personal Data from children under the age of 16 without verifiable parental consent.

Our Policy

The Services are intended for use by individuals who are 16 years of age or older. By using the Services, you confirm that you meet this age requirement or that you are using the Services with the consent of a parent or legal guardian. If we become aware that Personal Data has been inadvertently collected from a child under 16 without proper consent, we will take immediate steps to delete such data from our systems.

Steps We Take

• Regularly monitor our systems to identify and remove any unauthorized Personal Data from individuals under 16 years of age.
• Implement measures to ensure that account registration processes verify age eligibility to the extent possible.
• Provide a clear and accessible mechanism for reporting any suspected unauthorized collection of children’s data.

Reporting and Contact

If you believe that a child under the age of 16 has provided us with Personal Data, we encourage you to notify us immediately. You can contact our team at:

• Email: support@ritmoacademy.com
• Mail: RitmoAcademy, [Insert Address]

Upon receiving a report, we will promptly investigate and, if necessary, delete the Personal Data associated with the child under 16. Additionally, we will take further steps to ensure compliance with all applicable data protection laws.

Parental Involvement

Parents or legal guardians who become aware of unauthorized data collection from their child can also request to access, correct, or delete the child’s Personal Data by contacting us through the above-listed channels. We are committed to ensuring a safe and secure online environment for all users, particularly minors.

Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your Personal Data. These rights may include the ability to access, correct, delete, or restrict the processing of your data, as well as other rights outlined by applicable data protection laws. To exercise these rights or for assistance, please contact us at support@ritmoacademy.com.

Your Privacy Rights Explained

• Access: You have the right to request details of the Personal Data we hold about you, including how it is used and shared.
• Correction: If your Personal Data is inaccurate or incomplete, you have the right to request corrections or updates.
• Erasure: Also known as the "right to be forgotten," this allows you to request the deletion of your Personal Data under certain conditions, such as when it is no longer necessary for the purposes it was collected.
• Restriction of Processing: You can request that we limit the processing of your Personal Data in specific situations, such as when you contest the accuracy of the data.
• Objection to Processing: You may object to the processing of your Personal Data for specific purposes, such as direct marketing.
• Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to have it transferred to another controller where technically feasible.
• Withdraw Consent: If the processing of your Personal Data is based on your consent, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, you can submit a request by contacting us via email at support@ritmoacademy.com. Please include sufficient information to verify your identity and details about the specific right you wish to exercise. We aim to respond to all valid requests within 30 days or as required by applicable law.

European Union Data Subject Rights

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to be informed about how your Personal Data is collected, processed, and shared.
• The right to data portability, allowing you to transfer your Personal Data to another service provider.
• The right to object to processing activities, particularly those related to direct marketing or profiling.
• The right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated. Visit the European Data Protection Board’s website for contact details of your local authority: https://edpb.europa.eu/about-edpb/board/members_en.

These rights are subject to certain limitations under applicable laws. If you have any questions or need further assistance, feel free to reach out to us at the provided contact details.

Changes to this Privacy Policy

RitmoAcademy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technologies, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your Personal Data.

How We Notify You of Changes

If we make material changes to this Privacy Policy, we will notify you by one or more of the following methods:

• Posting a prominent notice on our website or within our Services.
• Sending an email notification to the email address associated with your account, where applicable.
• Other communication methods that we deem appropriate based on the context of the changes.

Any changes will become effective as of the “Effective Date” listed at the top of this Privacy Policy. Your continued use of our Services after the updated Privacy Policy has been posted signifies your acceptance of the updated terms.

Your Responsibility to Review Updates

It is your responsibility to review this Privacy Policy periodically to ensure you are aware of any updates or changes. If you do not agree with the updated terms, you should discontinue use of our Services and contact us to exercise your data rights or request account deletion.

Contact Information

We are committed to addressing any concerns or questions you may have about this Privacy Policy or how we handle your Personal Data. Please feel free to reach out to us using any of the methods below:

• Email: support@ritmoacademy.com – For general inquiries, data requests, or feedback about our Privacy Policy.
• Phone: +39 123 456 789 – Available during our business hours for direct assistance.
• Address: [To be determined], Lecco, Italy – You may send us postal mail regarding your privacy concerns or other formal inquiries.

For additional information about our privacy practices, please ensure you review the entirety of this Privacy Policy. We value your trust and are here to assist with any concerns about how your data is managed.